Parking Charge Notification management is only part of the solution offered by iView. Tickit-Hub allows you to manage all areas of your parking enforcement organisation.
Removing ad hoc, home grown systems with a manageable central system, designed to do the job efficiently and provide you with up to the minute information on all aspects of your PCN enforcement process.
Tickit-Hub is packed with many features to give you a single point management application.
- PCN issue, storage and processing
- Automated and Manual PCN Entry
- Notice to Owner.ANPR Issued PCNs
- DVLA Vehicle Keeper Acquisition
- Automated Formal Demand Batch Printing
- Debt Recovery Export
- Operative and Handheld Management
- Location Management
- Client and Location Management
- Multiple Charging Rates
- Flexible Commission system
- System Access Control
- Online and Telephone Payment Systems
PCN Issue, Storage and Processing
Tickit-Hub is a managed service providing a solution directly where itís required. No need for in-house expertise and costly server setup. All system maintenance tasks are included in the support package. Tickit-Hub is a web based system allowing access from any internet connected computer.
Automated and Manual PCN Entry
PCN data can come from a number of sourcesHand written Parking Charges
The system is designed to interface with a wide variety of capture equipment and can be expanded to handle new technologies as they become available.
Each Parking Charge is processed through a set of defined stages giving clear visibility and reporting of all PCNís within the system, from issue to final payment. Where possible, each step is automated allowing Parking Charges to move through the system with no manual intervention.
DVLA Vehicle Keeper Details
Tickit-Hub identifies when Vehicle Keeper Details are required and automatically prepares the V888 forms for despatch to the DVLA. Tickit-Hub provides for 2 levels of automation;
- Batch Printing on plain or formatted paper for postal applications.
- Direct Interface with DVLA Gateway Software*
fully automating the acquisition of owner details.
Discrepancies between the PCN and DVLA details are identified and where necessary, notification is given to allow administrators to correct or confirm changes.
*Requires DVLA Authorisation, BPA AOS membership and optional DVLA Gateway.
Automated Formal Demand Batch Printing
Unpaid PCNs are identified and formal demand letters generated for despatch based on the contravention and keeper details. All letters are formatted to the clientís requirements.
Debt Recovery Export and Transfer
PCNs that remain unpaid following a formal demand notice are processed by the system, prepared and exported to a Microsoft Excel compatible file format. This information can then be sent to an external debt recovery agency. iView Solutions have also partnered with a number of leading Debt Recovery Companies to provide an automated transfer of debt cases.
Operative and Handheld Management
All handheld management tasks are executed from Tickit-Hub. Handhelds can be enabled, disabled, updated and configured remotely.
In larger environments with many locations distributed across the country, client management becomes very important. With large sites generating many PCNís itís essential to have control on how your business manages its clients.
Location management is core to the system with the ability to configure each location with its own set of rules. This ensures potentially complex client requirements are adhered to and errors are not introduced at the PCN issuing stage. The key control features are:
Flexible Commission based system
A Commission based approach allows both Self ticketing and larger clients to generate revenue from parking enforcement and in many cases allows clients to fund their enforcement solution. Commission rules can be based on.Location
A comprehensive set of reports are available. These reports are live and show an up to the minute analysis of all the PCNs held within the system.
Online and Telephone Payment Systems
Additional modules can be purchased to handle both Online and Telephone payments. These systems are integrated into the Tickit-Hub to ensure the correct charges are requested and each PCN case is updated at the time payment is made.